JL Craft Design
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company policy

Return Policy:  We will happily exchange your piece for another of equal value or for a gift certificate within 14 days of the date of shipment.

If you decide to return your jewelry, please return the piece in its original unworn condition to us via prepaid insured mail, and please send an email to info@jlcraftdesign.com ahead of time with the piece information, the expected arrival date, and whether you would like a different piece or a gift certificate. Please pack the piece well and include your original receipt.

Since every piece of our jewelry is handcrafted to order for each of our clients, we regret that we cannot offer cash refunds. Also, sales on special and custom orders are final.
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